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【英文标准名称】:Postalservices—Measurementoftransittimesforparcelsbytheuseofatrackandtracesystem
【原文标准名称】:邮政服务.使用一个追踪系统测定包裹的运输时间
【标准号】:BSPDCEN/TR15472-2006
【标准状态】:现行
【国别】:英国
【发布日期】:2006-11-30
【实施或试行日期】:2006-11-30
【发布单位】:英国标准学会(GB-BSI)
【起草单位】:
【标准类型】:()
【标准水平】:()
【中文主题词】:
【英文主题词】:
【摘要】:ThisTechnicalReportspecifiesmethodsformeasuringthetransittimeresultsofdomesticandcross-borderparcels,collected,processedanddeliveredbypostalserviceproviders.Transittimeisthetimeelapsedbetweeninitialandfinalscanoftheitem.Theinitialscanmayoccuratvaryingpointswithinthepipeline(e.g.pointofposting,entryintothefirstsortingcentre).Similarlythefinalscanmayoccurate.g.exitfromthelastsortingcentre,finaldelivery.Thereforetherearetwodifferentcategoriesoftransittime:1.End-to-EndAtrueend-to-endtransittimemeasuremayonlybepossibleforsomeitemsrecordedinthetrackandtracesystem.End-to-endisdefinedasfromthepointparcelsareplacedintothecollection/acceptancesystemundertheresponsibilityofthepostaloperators,tothefinaldeliverypointundertheresponsibilityofthepostaloperators.Inmanyinstancespostaloperatorsdonotextendtrackandtracetothefinaldeliverypoint.Theseitemsmaynotcoverthetotalparcelflow.Generallytheresultsofthissubsetcannotbetakenasrepresentativeofthetotalflow,butthissubsetmayrepresentaparticularsector,e.g.singleparcelssentoverapost-officecountertosinglereceivers.Thetransittimeresultsofpurelythissubsetareofpublicconcern.2.NonEnd-to-EndIfinitialand/orfinalscansoccurinthesortingcentresforatleastsomeparcels,itispossibletocalculatethetransittimebetweensortingcentres,e.g.first-sorting-centre-to-last-sorting-centre.Thiscanbedonetocalculatetransittimeresultsforallparcelsinthetotalflow-thismaybereasonableforinternalpurposes.Theobjectiveofthemeasurementtoestimatethetransittimequalityofservicegiventothecustomercanonlybeachieved,ifthetimeelapsedbetweenpostingandfirstscanandbetweendeliveryandlastscanrespectivelycanbeestimated(eventuallybythecustomer).TheoveralltransittimequalityofserviceresultistobeexpressedasthepercentageofparcelsdeliveredwithinJ+ndays.Thisqualityofserviceindicatordoesnotmeasurethepostaloperator’soverallperformanceinawaythatprovidesdirectcomparisonofpostalserviceoperators,anddoesnotincludeotherserviceperformanceindicatorsthanthoserelatedtotransittime.ThisTechnicalReportisapplicabletothoseserviceproviderswhichhaveameasurementsysteminplacewhich—recordsaninitialscanforeachitem,—recordsafinalscanforeachitemand—can,bycomparingtheserecords,calculatethetransittimebetweeninitialandfinalscan.Thereforeforsomeitemsthetransittimewillbefrome.g.entryintothefirstsortingcentretofinaldelivery,whereasforotheritemsthetransittimewillbefrome.g.pointofpostingtoexitfromthelastsortingcentre.Ifaglobaltransittimeresultisrequiredthenallitemsincludedinthecalculationneedstohavebeenscannedatthetwolocationpoints(e.g.entryintofirstsortingcentre,exitfromlastsortingcentre)withinthepipeline.ThisTechnicalReportmaybeusedifappropriatetomeasurethetransittimeofothertypesofpostalitemsforwhichsuchameasurementsystemisinoperation.ThisTechnicalReportspecifiesrequirementsforthedesignandoperationofthemeasurementsystemandforotherprocedurestoallowthetransittimetobecalculated.CEN/TR15472:2006LicensedCopy:WangBin,na,TueMar2707:54:43GMT+00:002007,UncontrolledCopy,(c)BSI6ThisTechnicalReportdoesnotspecifythetechnicalrequirementsofatrackandtracesystem,exceptforpurposesofmeasurement.ThisTechnicalReportincludesspecificationsforthequalitycontrolofthemeasurementsystemandforthereportingoftransittimeofparcels.
【中国标准分类号】:M80
【国际标准分类号】:03_240
【页数】:32P.;A4
【正文语种】:英语